Online Banking For Your Life 

Online banking allows you to perform most transactions you'd normally make at the branch from your computer or mobile device. You can access your account, transfer funds, and pay bills while at home or on the go. The best part? Banking online is available 24/7—check your balance and manage your money on YOUR schedule.

Learn More About Digital Banking

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Need help getting started?

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Web access is needed for mobile banking. Check with your wireless carrier for fees that may apply. You must have online banking to use mobile banking. All terms acceptable to online banking apply to mobile banking. Fidelity Bank does not charge for text banking. However, your mobile carrier may charge for sending and receiving text messages on your mobile phone. It is important to check with your mobile carrier for specific fees and charges that may apply.

Online Banking FAQs  

How do I enroll in Online Banking?

If you have a Checking or Savings account with us at Fidelity Bank, navigate to the Login link on our main website menu and click on Personal Banking. Under the login fields there is an “Enroll now” link where you will complete your information and set up online banking credentials.

If you have a Business Banking account with us at Fidelity Bank, contact our team to discuss available options. We can help you choose and set up the best online banking options based on your needs—including basic access or creating electronic fund transfer files.

Why should I enroll in Online Banking?

Many of our Fidelity Bank accounts include free access to digital banking services. Enroll in online banking in order to access these convenient and helpful services including:

How can I set up my online banking account notifications and alerts?

With our enhanced notifications, you can set your account alerts based on your unique needs. Get a system alert or an email based on your preference. Set up your "do not disturb" settings, too.

Watch our video about online banking account alerts:

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Can my bills be paid online?

Online Bill Payments

Simplify your life when you set up online bill pay. After enrolling in online banking, you can manage all your payments in one location. When you are enrolled in digital banking, you are able to pay bills online.

  • Online Bill Pay
  • Automatic Payments
How do I download the Fidelity Bank mobile app?

Visit the Apple App Store or the Google Play Store and download the Fidelity Bank West Des Moines app today.

  

How can I set up alerts for my account activity on the mobile app?

With our enhanced notifications, you can personalize how you get alerts about your account. Set up the alerts you want to receive and control the "do not disturb" settings based on your schedule.

Watch our video about mobile app account notifications:

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How do I use Zelle®?

Zelle®, a fast, safe, and easy way to send money to family and friends using just a U.S. mobile number or email address. LEARN MORE.

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